Implementation Specialist

Appspace

Implementation Specialist at Appspace focusing on intranet and internal communications solutions. Leading platform migrations while enhancing employee experiences and client interactions across teams.

Posted 5/11/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudNoSQL

About the role

Key responsibilities & impact

Deliver Appspace Intranet configurations for new and existing customers, delivering configuration, content setup, and preparation for go-live.
Serve as the primary implementation resource, setting clear expectations with internal teams to communicate to customers, managing timelines, and maintaining strong communication with the organization throughout each engagement.
Configure and validate Appspace Intranet environments to meet each customer's specific structural, design, and content requirements.
When required, deliver tailored onboarding sessions and training to customer administrators and content managers, enabling self-sufficiency post-launch.
Implement Appspace Internal Communications features including news feeds, announcements, targeted content channels, and employee engagement tools.
Advise on internal communications strategy – helping to structure content hierarchies, define publishing workflows, and reach the right audiences effectively.
Support structured migration engagements for customers transitioning from Legacy Platforms to the Appspace Intranet platform.
Maintain a clear migration checklist and sign-off process to ensure every engagement meets a consistent quality bar prior to customer acceptance.

Requirements

What you’ll need

Hands-on experience implementing, configuring, or administering intranet or internal communications platforms (Appspace, Sharepoint, Igloo, SharePoint, or similar).
Familiarity with workplace management solutions – space reservation, room/desk booking, digital signage, or similar – with the ability to ramp quickly on implementation delivery.
Experience with platform migrations – moving content, structure, and permissions from one system to another – with a quality-focused approach.
Basic technical literacy in at least one of: C#, cloud service platforms, or NoSQL/document databases sufficient to investigate errors and communicate findings clearly.
Strong attention to detail with experience performing structured QA validation of content or system configurations.
Excellent communication skills – able to translate technical findings into clear, customer-facing language.
Ability to manage multiple implementation engagements simultaneously with a high degree of organization and follow-through.
Customer-centric mindset with experience in direct client-facing delivery roles.

Benefits

Comp & perks

Generous PTO
5 additional days off for training
Flexible work schedules
Remote work opportunities
Appspace Quiet Fridays (No non-essential internal meetings scheduled)
Paid company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AppspaceSharePointIglooC#cloud service platformsNoSQLcontent migrationQA validationimplementation deliveryconfiguration

Soft Skills

attention to detailcommunication skillsorganizationcustomer-centric mindsetclient-facing deliverytime managementproblem-solvingtrainingexpectation settingengagement management