Operations Manager

Appsilon

Operations Manager at Appsilon enhancing systems and processes for scalable growth. Leading operations team to optimize efficiency and collaboration within a fast-growing consultancy.

Posted 5/21/2026full-timeRemote • 🇵🇱 PolandMid-LevelSenior💰 PLN 13,000 - PLN 18,000 per monthWebsite

About the role

Key responsibilities & impact

Own and improve the systems, tools, and processes that help Appsilon scale securely, efficiently, and with less operational friction
Lead and develop the Operations team, including IT Administration and Security
Continuously improve operational scalability across Finance, Sales, Delivery, Technology, and People functions
Own and evolve the company’s operational tooling ecosystem and automation landscape
Strengthen operational resilience, business continuity, and security practices
Coordinate operational aspects of compliance initiatives, including ISO 27001 readiness and customer security requirements
Partner with external vendors, legal counsel, auditors, and the DPO on operational and compliance-related matters
Support organizational alignment by improving workflows, communication structures, and operational clarity across teams
Build and maintain operational documentation, policies, and internal enablement resources
Advise leadership on operational risks, scalability, tooling, security, and process optimization
Create an environment where teams can collaborate efficiently and focus on high-impact work.

Requirements

What you’ll need

5+ years of experience in Operations, Business Operations, Internal Operations, or a comparable cross-functional operational leadership role
Experience working in a scaling organization (preferably consulting, professional services, SaaS, or technology-driven environments)
Hands-on experience managing operational processes across multiple business functions (Finance, People, IT, Delivery, Sales, or Security)
Practical experience owning and administering a multi-tool SaaS ecosystem
Experience introducing operational improvements, automation, or process standardization initiatives at organizational scale
Experience working with operational security, compliance, GDPR, ISO 27001, or customer audit processes
Experience managing external vendors, contract negotiations, and operational partnerships
Experience leading a small operational, IT, or cross-functional support team
Experience working directly with senior leadership and influencing organizational decisions.

Benefits

Comp & perks

Fully remote work
Flexibility to collaborate across time zones
Time and budget for professional development
Modern equipment - MacBook or ThinkPad with Linux
A remote-first, trust-based culture built on ownership, accountability, clarity, and partnership.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational processesautomationprocess standardizationoperational securitycomplianceGDPRISO 27001contract negotiationsvendor managementcross-functional leadership

Soft Skills

leadershipcommunicationorganizational alignmentcollaborationprocess optimizationrisk managementstrategic thinkingproblem-solvinginfluencingworkflow improvement