Apprentice.io

Product Specialist

• Partner with customers to understand, translate, and configure existing processes and workflows into the Tempo application.
• Analyze and work through complex batch records independently.
• Identify gaps in batch records if any, analyze gaps, and advise as needed.
• Engage and collaborate with process owners to understand the details of their problems.
• Provide in-depth role-based training to end users to ensure understanding of both authoring and execution.
• Answer product-related questions and advise clients as needed.
• Provide product demonstrations as needed.
• Collaborate with internal teams to translate customer use cases for product design and implementation.
• Proactively communicate project updates in a timely fashion.