Systems Engineer

• Provides technical support on engagement workstreams during client engagements, ensuring adherence to established restoration processes targets.
• Communicate with internal and external restoration specific tasks.
• Attend, when required, client-facing collaboration rooms, monitoring communications via platforms like Teams, Slack, and Signal.
• Provide daily updates on status of client engagement work accomplished to workstream leader and Cell Major.
• Document new troubleshooting processes and procedures for internal use.
• Provide technical support for client engagements in the U.S., EMEA, and APAC regions, operating across various time zones as required.

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