Delivery Manager

Apply Digital

Delivery Manager responsible for client relationships and operational delivery management at Apply. Leading continuous value delivery for key client accounts in a hybrid working environment.

Posted 6/2/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Magento

About the role

Key responsibilities & impact

Own the client relationship at an operational level.
Lead the delivery rhythm and manage the team’s day-to-day output.
Ensure every sprint, release and incident is handled with consistency, quality and accountability.
Act as the primary operational contact for assigned client accounts.
Produce and deliver monthly client service reports covering delivery progress, budgets, SLA performance, and roadmap.
Oversee release planning and governance executed by the Product Owner and Technical Lead.

Requirements

What you’ll need

5+ years in delivery or client-facing PM within a digital agency, consultancy, or managed services environment.
Demonstrable experience managing continuous delivery / retainer-based accounts.
Experience managing Scrum Masters or other delivery practitioners.
Background in a consulting, agency, or client-services environment strongly preferred.
Familiarity with eCommerce platforms (BigCommerce, Shopify, Magento or similar) is a meaningful asset.
Comfortable working in agile delivery frameworks (Scrum, Kanban, or hybrid).

Benefits

Comp & perks

Agentic Delivery: Our people work in a modern way to deliver client outcomes.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship.
Vacation policy: We value work–life balance, so you’ll enjoy 24 days of vacation plus 8 bank holidays.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

delivery managementcontinuous deliveryagile delivery frameworksScrumKanbanrelease planninggovernanceclient service reportingbudget managementSLA performance

Soft Skills

client relationship managementteam leadershipaccountabilitycommunicationorganizational skills