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Customer Engineer IV – iTeam – Display
Applied MaterialsField Service Engineer responsible for customer equipment installation and maintenance at semiconductor company. Ensuring smooth operations through troubleshooting and customer collaboration.
About the role
Key responsibilities & impact- Serve as the direct liaison with customers
- Collaborate closely to install, maintain, and upgrade equipment
- Use digital analytics for troubleshooting and apply diagnostic techniques
- Perform preventative and corrective maintenance on various systems
- Coordinate and communicate directly with customers for smooth operations
- Train and mentor junior Field Service Engineers
Requirements
What you’ll need- Bachelor's Degree
- 7-10 years of work experience in semiconductor or equipment support industry
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage
- Advanced knowledge of wafer processing parameters
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license
- Able to meet all on-site requirements, including safety and COVID-19 protocols
Benefits
Comp & perks- Supportive work culture
- Programs and support for health and well-being
- Personal and professional growth opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Preventative MaintenanceCorrective MaintenanceDigital AnalyticsDiagnostic TechniquesHand Tool Usage
Soft Skills
Customer LiaisonCollaborationTraining and Mentoring