Process Support Engineer III – DDP, Etch, CMP

Applied Materials

Process Support Engineer managing customer support and product lifecycle in semiconductor manufacturing. Collaborating with R&D and analyzing data-driven experiments for product improvement.

Posted 6/9/2026full-timeBeijing • 🇨🇳 ChinaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
Work closely with the customer to develop leading-edge processes used to manufacture advanced semiconductor chips
Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
Communicate with both internal stakeholders and the customer to achieve goals

Requirements

What you’ll need

Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
4–7 years of experience in the semiconductor fab or equipment industry
Strong interpersonal and communication skills
Communication proficiency in English language

Benefits

Comp & perks

supportive work culture that encourages you to learn, develop, and grow your career
programs and support that encourage personal and professional growth
health and wellbeing support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system diagnosesservice and repairdesign of experimentsdata analysisroot cause analysisprocess engineeringhypothesis experimentsstatistical analysis

Soft Skills

interpersonal skillscommunication skills