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Applied Materials

Technical Product Support Engineer IV

Applied Materials

Technical Product Support Engineer at Applied Materials ensuring hardware performance and supporting product introductions. Engaging with customers to resolve complex technical issues with innovative solutions.

Posted 5/1/2026full-timeAustin • California, New York, Texas • 🇺🇸 United StatesSeniorLead💰 $116,000 - $159,500 per yearWebsite

Tech Stack

Tools & technologies
PythonRTOS

About the role

Key responsibilities & impact
  • Participates in new product introductions and early learning shipments
  • Responsible for product Hardware performance at a specific customer
  • Provides third level escalation for Hardware & Software issues
  • Drives Failure Analysis to identify technical issues and develop solutions
  • Provides Alpha Site and Beta Site support
  • Initiates and provides review of ECO's
  • Generates and presents system performance data
  • Supports documentation creation
  • Organizes and manages on-site training for early learning shipments

Requirements

What you’ll need
  • Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or higher
  • 7 - 10 Years of experience
  • Ability to troubleshoot to component level
  • Perform data analysis using MATLAB, Python, or similar utilities
  • Experience in firmware/software test development using Robot Framework or Pytest
  • Knowledge of C / C+ development of embedded firmware design (with RTOS)
  • Skilled in Python script development
  • Knowledge of Industrial communication standards such as EtherCAT would be a plus

Benefits

Comp & perks
  • Supportive work culture
  • Programs for personal and professional growth
  • Health and wellbeing support
  • Opportunity for career development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data analysisMATLABPythonRobot FrameworkPytestCC++embedded firmware designRTOStroubleshooting
Soft Skills
problem solvingcommunicationorganizationtraining management
Certifications
Bachelor's Degree in Electrical EngineeringBachelor's Degree in Computer EngineeringBachelor's Degree in Computer Science