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Customer Engineer III – Semi, iTeam, Etch
Applied MaterialsField Service Engineer maintaining and upgrading semiconductor manufacturing equipment with customer liaison and troubleshooting responsibilities. Collaborate with senior engineers and train junior engineers as needed.
About the role
Key responsibilities & impact- Install, maintain, and upgrade customer equipment
- Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
- Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
- Train and mentor junior Field Service Engineers [Customer Engineers]
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers
- Fulfill additional duties, as assigned
Requirements
What you’ll need- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 4-7 years of work experience in semiconductor industry or other equipment support industry
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Benefits
Comp & perks- supportive work culture that encourages you to learn, develop, and grow your career
- programs and support that encourage personal and professional growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic techniquespreventative maintenancecorrective maintenancemechanical aptitudepneumaticshydraulicselectronicsvacuum systemsthermodynamicshand tools
Soft Skills
communication skillscollaborationmentoringproblem-solving
Certifications
Associate degreemilitary technical trainingtrade certification