Technical Product Support Engineer
Applied Materials
full-time
Posted on:
Location Type: Office
Location: Hwaseong • South Korea
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About the role
- Provide technical support for customer escalations and fleet performance
- Act as intermediary between customers and the division
- Support engineering with documentation and telecommunications
- Initiate review of engineering change orders (ECOs)
- Generate system performance data and process analysis
Requirements
- Experience in technical support for customers
- Knowledge of equipment diagnostics, troubleshooting, and repairs
- Familiarity with installation and operation of hardware and software
- Ability to analyze data and generate performance metrics
- Excellent interpersonal skills for building consensus
Benefits
- Supportive work culture
- Health and wellbeing programs
- Personal and professional growth support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportequipment diagnosticstroubleshootingrepairsdata analysisperformance metricshardware installationsoftware installationprocess analysisengineering change orders
Soft Skills
interpersonal skillsbuilding consensus