Strategic Account Contract Compliance Manager

Applied Industrial Technologies

Strategic Account Contract Compliance Manager at Applied focusing on customer service and efficiency between service centers and production plants. Managing relationships based on performance metrics in a hands-on way.

Posted 5/21/2026full-timeSpringdale • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage customer service, quality assurance, efficiency, and communication
Streamline processes between production plants and service centers
Document issues and lessons learned for future reference

Requirements

What you’ll need

Manage the relationship between service centers and customer plants
Provide exceptional customer service and product education
Multi-task and handle a large volume of questions
Handle a large amount of data related to various metrics
Identify opportunities to increase efficiency
Manage assigned large protein producer and service centers based on performance metrics
Work with vendors for pricing advantages
Implement compliance best practices
Perform and report results of quality audits
Coach, train, and mentor associates

Benefits

Comp & perks

Equal opportunity employer
Commitment to fair treatment and growth opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisquality assuranceprocess improvementcompliance best practicesperformance metricscustomer serviceproduct educationquality audits

Soft Skills

communicationmulti-taskingefficiency improvementcoachingtrainingmentoring