Apple Federal Credit Union

Community Manager

• Under general supervision, but following established policies and procedures, leads community engagement initiatives that result in business generation.
• Collaborates and engages with community partners and employees to accurately assess community needs that drive business growth.
• Provides support to participating school districts and business partners by conducting on-site and/or virtual open enrollment sessions and participating in community festivals and partners' benefits fairs to assist members/potential members in understanding and using credit union products and services.
• Adapts to changing needs while maintaining positive relationships with community and business partners, including identifying new business opportunities.
• Performs other Community Engagement duties as assigned by the Community Engagement Officer.
• Performs duties and responsibilities in accordance with The Apple Way principles, of Team Up, Serve with Purpose, Challenge Yourself and Own It.
• Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
• Measures all new membership growth and activity from community events, benefits fairs, and open enrollments in an effort to inform future decisions regarding event participation.
• Supports other Community Engagement efforts including volunteer events, shred events, and Apple-generated drives (school supply, food, etc.).
• Supports and nurtures branches in community engagement activities including the management of the community events calendar.
• Encourages branch managers and other staff participating in community events through positive coaching skills learned in AWIS and through leading by example.

Community Engagement Liaison