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About the role
Key responsibilities & impact- Coordinate assigned project workstreams - covering productivity, qualification, training, crowd communications, and QA - to ensure on-time delivery against execution standards
- Deliver high-quality annotation and QA during POC and pilot phases to establish quality benchmarks and de-risk new client relationships from day one
- Partner with Client Partners and Pilot Teams to validate quote assumptions, including time-per-task and quality requirements, before finalization
- Analyze datasets to surface patterns, insights, and optimization opportunities that inform automation strategy and drive thought leadership content for customers
- Support Project Managers and Client Partners as the AI expert point of contact across client meetings, workshops, QBRs, and status updates
- Maintain version control and change communication protocols to ensure contributors are informed of guideline updates prior to launch and throughout production
- Translate QA findings into targeted improvements to supporting materials, reducing recurring annotation errors and improving overall data quality
- Provide data-backed findings and consultancy insight to strengthen Appen's advisory value during critical early project phases and ongoing client relationships
Requirements
What you’ll need- Proven experience coordinating or delivering data annotation, content evaluation, or AI training data projects in a structured delivery environment
- Strong understanding of data quality principles, QA methodologies, and annotation workflows within GenAI or adjacent AI domains
- Ability to create clear, accurate contributor-facing documentation including guidelines, FAQs, and cheatsheets under tight timelines
- Experience supporting pilot or POC phases, including validating operational assumptions and establishing quality benchmarks
- Demonstrated ability to analyse datasets, identify patterns, and translate findings into actionable insights or process improvements
- Confident communicator with experience engaging cross-functional stakeholders, including client-facing participation in meetings, workshops, or reporting cycles
- Disciplined approach to version control, update management, and change communication across distributed contributor teams
- Comfortable operating across multiple concurrent workstreams with a high degree of ownership and attention to delivery standards
Benefits
Comp & perks- medical, dental, and vision coverage
- retirement plan options
- paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnnotationQuality AssuranceData AnalysisAI Training Data ProjectsAnnotation WorkflowsProcess ImprovementDocumentation CreationOperational Assumptions ValidationPattern IdentificationAutomation Strategy
Soft Skills
Confident CommunicationCross-Functional CollaborationAttention to DetailOwnershipTime Management
