Sales Manager

Appello UK

Sales Manager at Careline365 leading and developing the sales team while driving growth and performance. Delivering an outstanding customer experience and achieving targets in a hybrid role.

Posted 5/23/2026full-timeNorwich • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 - £49,000 per yearWebsite

About the role

Key responsibilities & impact

Drive performance, inspire your team and play a key role in delivering growth by leading a high‑performing sales function within Careline365
Developing and implementing sales strategies to drive growth and meet or exceed targets
Leading, coaching and motivating the sales team to maximise performance and engagement
Setting clear objectives, conducting performance reviews and supporting ongoing development
Designing and delivering training to improve product knowledge and sales capability
Analysing market trends, customer needs and competitor activity to inform strategy and forecasting
Producing and presenting regular performance reports to senior management
Identifying and implementing process improvements to increase efficiency and effectiveness
Working closely with marketing and other departments to align sales activity with wider business objectives
Driving customer acquisition while maintaining and developing existing relationships
Supporting recruitment and growth of a high‑performing sales team

Requirements

What you’ll need

Experience within sales, ideally in a call centre or contact centre environment
Experience in a leadership, management or supervisory role
Strong communication skills and the ability to engage effectively with stakeholders
Confidence working with data to monitor performance and identify opportunities
Ability to work both independently and collaboratively
Experience managing teams within a contact centre or D2C sales environment (desirable)
Experience using sales platforms such as Salesforce or HubSpot (desirable)
Strong Excel or data analysis skills (desirable)

Benefits

Comp & perks

248 hours holiday per year, including bank holidays
Private Medical Insurance - Individual Cover
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 3% Company matched
Free on-site parking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategiesdata analysisperformance monitoringprocess improvementstraining designcustomer acquisitionperformance reportingmarket trend analysissales capability

Soft Skills

leadershipcoachingmotivationcommunicationstakeholder engagementcollaborationindependenceperformance management