Technical Products and Services Development Manager

Appello UK

Technical Product and Services Development Manager at Appello managing product launches and improvements. Collaborating cross-functionally to deliver customer-focused technical solutions while ensuring effective product lifecycle management.

Posted 5/1/2026full-timeNorwich • 🇬🇧 United KingdomMid-LevelSenior💰 £50,000 - £65,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the development and launch of new consumer products and services, ensuring they are fully prepared for post‑launch support.
Own the end‑to‑end product lifecycle , from technical specifications and feasibility through to delivery, support, and continuous improvement.
Define clear technical and UI/UX requirements , managing risk, quality, and readiness in collaboration with development, UAT, and operations teams.
Work cross‑functionally with Supply Chain, Finance, Marketing, and Training to ensure smooth, scalable, and on‑time product delivery.
Drive improvements to existing products and services , supporting maintenance, enhancements, scalability, and excellent customer experience.

Requirements

What you’ll need

Proven experience (5+ years) in technical product management, technical writing, or project management, ideally focused on consumer products and services.
Strong cross‑functional experience , working collaboratively with teams such as Development, Supply Chain, Finance, Marketing, Installation, and Customer Support.
Good understanding of UI/UX principles and how they influence effective product design and user experience.
Hands‑on post‑launch product management experience , including updates, maintenance, improvements, and returns.
Bachelor’s degree in Engineering, Product Management, Computer Science, or a related technical discipline.
Excellent technical writing skills , with experience producing clear, detailed technical specifications and product requirements.
End‑to‑end product lifecycle experience , including feasibility assessments, planning, delivery, and ongoing support.
Familiarity with Agile and/or DevOps ways of working , and tools such as Jira, Confluence, or similar platforms.
Customer‑centric mindset , with the ability to design scalable, supportable products that meet long‑term customer and business needs.
Strong analytical and problem‑solving skills , able to identify risks early and implement practical solutions.

Benefits

Comp & perks

175 hours holiday plus bank holidays
Private Medical Insurance - Individual cover
discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Free on-site parking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical product managementtechnical writingproject managementUI/UX principlespost-launch product managementproduct lifecyclefeasibility assessmentsplanningdeliverycustomer experience

Soft Skills

cross-functional collaborationanalytical skillsproblem-solving skillscustomer-centric mindsetcommunication skills

Certifications

Bachelor’s degree in EngineeringBachelor’s degree in Product ManagementBachelor’s degree in Computer Science