Director, People & Talent Operations
Apollo.io
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $168,000 - $210,000 per year
Job Level
Lead
About the role
- Design the next generation of People and Recruiting Operations
- Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt
- Architect the workflows, operating model, and design patterns of a new People function
- Implement a design forward approach to how people and recruiting operations build solutions
- Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale
- Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team
- Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes
- Lead the People & Recruiting Operations teams
- Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows
- Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution
- Ensure day-to-day operations are reliable, consistent, and built for scale
- Support regional HR generalists and country operations as local extensions of global design
- Co-create the People product with Systems, Automation & Data partners
- Translate experience design into system logic and automated workflows
- Partner deeply with business systems teams to bring seamless, self-service experiences to life
- Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems
- Identify opportunities to eliminate manual work, reduce friction, and improve experience
Requirements
- 10+ years in People Ops, Talent Ops, HR Ops, or People program design
- Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience
- You are known for 'creating clarity out of chaos', simplifying complex problems is your superpower
- Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment
- Strong workflow/process design skills; you can map, simplify, and rebuild complex systems
- Systems thinker with experience partnering with HRIS, automation, or product teams
- Skilled at driving alignment across stakeholders
- Clear, structured communicator with a bias for simplicity
- Energized by building new models and rethinking how People work gets done
Benefits
- equity; company bonus or sales commissions/bonuses
- 401(k) plan
- at least 10 paid holidays per year
- flex PTO and parental leave
- employee assistance program and wellbeing benefits
- global travel coverage
- life/AD&D/STD/LTD insurance
- FSA/HSA and medical, dental, and vision benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
workflow designsystems thinkingprocess designAI toolsautomationPeople program designHRIS integrationproduct designdiagnose and solution designiterative development
Soft skills
leadershipcommunicationproblem solvingalignmentclaritysimplificationteam managementcreativityadaptabilitycollaboration