Director, Global Project Management – Customer Implementation

APL Logistics

Director leading global supply-chain project portfolios and customer implementations for APL Logistics, a provider of integrated logistics solutions. Managing cross-functional teams, budgets, risks, governance, and delivery across international regions.

Posted 8/7/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesLead💰 $131,000 - $189,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing complex supply chain projects and portfolios, with a strong focus on project governance, cost management, and stakeholder communication. Proficient in implementing Agile methodologies and developing innovative supply chain strategies across diverse teams and regions.

Highest-signal resume keywords

15+ Years Supply Chain ExperiencePMP® CredentialAgile Methodologies ExpertiseMS Project ProficiencyLogistics Solutions Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCost ManagementRisk ManagementSupply Chain Strategy ImplementationLogistics Solutions DesignProject Health ReportingResource AllocationProject GovernanceAgile MethodologiesMentorship and Training

Soft Skills

Analytical SkillsProblem-SolvingConflict ResolutionDecision-MakingCommunication Skills

Tools & Technologies

MS VisioMS ExcelMS PowerPointMS ProjectMS Power BICascadeMonday.com

Certifications & Qualifications

PMP® CredentialScrum Master Certification

Industry Keywords

Supply Chain ManagementLogistics IndustryFreight ForwardingWarehousingDomestic TransportationCustomer EngagementRFP SupportProject ImplementationGlobal LogisticsIntegrated Solutions

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead, manage, and monitor a diverse portfolio of complex supply chain projects, including new customer implementations and strategic initiatives
Guide project managers in executing detailed project plans aligned with customer goals and organizational strategies
Maintain portfolio tools with accurate project status, timelines, and resource allocation
Ensure project governance and achievement of cost, quality, and delivery goals
Balance resources across multiple projects
Collaborate with operations, technology, HR, finance, legal, commercial, customer, and vendor teams
Serve as primary contact for senior leadership, stakeholders, and customers regarding project status, risks, and outcomes
Support RFPs and proposals with cost estimates, timelines, and risk assessments
Develop status-reporting and steering-committee communication strategies
Lead and develop project managers and analysts through mentorship, training, and knowledge sharing
Implement project-management best practices, including Agile methodologies
Lead innovation and change-management initiatives for operations, system upgrades, and technology deployments
Develop commercial content, project structures, timelines, cost estimates, and risk-management plans
Oversee projects from initiation through service go-live and transition to ongoing operations
Manage project costs and estimate variance at completion
Maintain accurate project health reporting and integrate project documents with customers and service providers
Build project-management capabilities and develop innovative approaches to delivering supply-chain strategies

Requirements

What you’ll need

Preferred 15+ years of combined domestic and international supply-chain experience
Preferred 10+ years of leadership experience managing complex projects or portfolios, including direct team management
Preferred 10+ years of experience in logistics-solutions design and account management
PMP® credential preferable
Advanced user proficiency in MS Visio, MS Excel, MS PowerPoint, and MS Project
Proficient user level in MS Power BI
Working knowledge of Cascade and Monday.com
Scrum Master certification or strong understanding of Agile methodologies
Ability to work remotely and autonomously
Ability to work independently and as part of a team
Ability to travel domestically and internationally for meetings, projects, customer engagements, and project-related work
Experience working across multiple regions and with functional teams in multiple geographies
Experience leading and collaborating on integrated solutions for existing operations and new customers
Excellent analytical, problem-solving, conflict-resolution, and decision-making skills
Experience implementing supply-chain strategies through APLL standard project management or Agile methodologies
Experience in the global logistics industry, preferably consolidation, warehousing, freight forwarding, or domestic transportation
Continued education to obtain and maintain professional project-management credentials
Demonstrated written and verbal communication skills at all organizational levels
Bilingual communication and public-speaking skills preferred

Benefits

Comp & perks

Vacation or Flexible Time Off ("FTO")
6 days sick time
9 paid holidays
1 paid "Personal Holiday"
Company Bonus Plan
401(K) SAVE Plan
Annual Fixed Contribution
Medical, Dental, Vision, and Life & Disability coverage
Voluntary Benefits
Accident/Critical Illness/Hospital Indemnity Benefits
Tuition reimbursement and student loan assistance
Employee Assistance Program (EAP)
Health Savings Account (HSA) with employer funding and wellness incentives
Flexible Spending Account (FSA)
Employee Referral Program
Fully remote schedules may be available for candidates outside the 25-mile radius, depending on business needs
Remote work workspace standards and communication support