General Manager – Country Operations

APL Logistics

. Leading the transformation of APL Logistics Turkey as a key part of our EMEA strategy .

Posted 4/21/2026full-timeIstanbul • 🇹🇷 TurkeySeniorLeadWebsite

About the role

Key responsibilities & impact

Leading the transformation of APL Logistics Turkey as a key part of our EMEA strategy
Optimising and leading the growth of our Turkey country operations with a focus on our consolidation activities
Establishing our Regional Export Control Tower operations and developing best in class customer solutions to support our regional export strategy
Responsibility of P&L for the financial performance of the country and to drive margin improvement across all products
Owning key operational metrics: Delivery Time, Service Level Agreements, Continuous Proactivity, and response to the customers
Managing the continuous customer communication, increasing Customer Service Performance
Implementing strategic projects within Turkey and aligning on a regional level
Working closely with other stakeholders in the region and strengthening relationships

Requirements

What you’ll need

Bachelor’s degree in a Logistics related field preferred or equivalent
Strong background and proven experience in freight forwarding, procurement, order management within the logistics industry
At least 8 years’ experience within a leadership position
Strong leadership and interpersonal skills through prior experience ideally on a regional level
Proven track-record of meeting and improving relevant KPIs
Excellent customer-service orientation
Fluency in both Turkish and English are essential

Benefits

Comp & perks

Participation in our global Cash Bonus Plan
Flexible working times & a hybrid work model
Private Medical insurance
Transportation allowance
Lunch allowance
Regular trainings
Working in an open team with a supportive working atmosphere
Team events
Monetary benefits for service anniversaries
Office location in Nisantasi

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

freight forwardingprocurementorder managementP&L managementKPI improvementcustomer service performancelogistics operationsexport strategyconsolidation activitiesstrategic project implementation

Soft Skills

leadershipinterpersonal skillscustomer communicationrelationship buildingservice level agreement managementproactivityteam collaborationproblem-solvingperformance managementcommunication

Certifications

Bachelor’s degree in Logistics