Supervisor, Transportation Operations
APL Logistics
full-time
Posted on:
Location Type: Hybrid
Location: Ho Chi Minh City • Vietnam
Visit company websiteExplore more
About the role
- Coordinate and monitor daily transport activities, including trucking plan, route optimization, delivery timeliness.
- Ensure timely system updates and reporting
- Manage service performance & KPIs, providing action plans for further improvement.
- Troubleshoot and resolve operational issues/ escalations
- Monitor Operational Finance, including validating the debit/ payment requests from vendors, handling vendor/ customer billing in system.
- Vendor management: trucking capacity and volume allocation.
- Enhance productivity and performance through operational initiatives
- Identify cost-saving opportunities while maintaining high service quality.
- Monitor external factors, such as regulatory changes and market trends, that may affect transportation procurement and operation.
- Support the sourcing and tendering process for customs and transportation services.
- Participate in new project implementation and being a key executive for key accounts.
- Ensure the execution of plans in accordance with company processes, procedures, and best practices, including Business Contingency Plans as necessary.
- Drive continuous improvement initiatives to enhance service offerings, streamline processes, and maximize operational efficiency.
- Collaborate with other departments to understand market trends, competitors and customer needs to identify new business opportunities and areas for growth and improvement.
- Ensure the compliance to internal & external audit controls; audit vendor security and safety; update audit result in the system, and follow up on vendors’ corrective action plans.
- Prepare regular analytical reports and develop a strategic business development plan to drive profitable and sustainable growth.
- Manage monthly review of partners/vendors in collaboration with Operations, ensuring compliance and evaluating scorecards.
- Develop a pricing strategy that is competitive and aligned with market trends and customer needs.
- Define Product Value Proposition and Differentiators, including the development of success stories.
- Develop new transport service and value-added services (VAS) to ensure product differentiation from competitors.
- Foster effective cross-functional collaboration.
- Participate in Business Development meetings with customers together with Sales.
- Expand services in scope of solution design and new business development.
- Perform other tasks as assigned by Manager.
Requirements
- Bachelors or Equivalent Level
- 3-5 Years of experience in International Freight forwarding/ Trucking operations/ Supply chain solution, with a strong focus on operation analysis, planning and transport management solutions design.
- Good command of spoken and written English.
- Strong communication and presentation skills.
- Discipline with good interpersonal skills.
- Excellent project management skills
- Strong analytical, strategic planning, scenario mapping and decision-making skills.
- Preferred knowledge of transportation rates and factors that impact them (i.e. seasonality, etc.).
- Excellent influencing and stakeholder management skills.
- Pro-active, self-motivated, with high learning agility, creative, and a passion for business.
- Excellent organizational and customer service skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transport managementoperational analysisroute optimizationKPI managementvendor managementcost-saving analysisproject managementstrategic planningtransportation rates analysisservice performance improvement
Soft Skills
communication skillspresentation skillsinterpersonal skillsanalytical skillsdecision-making skillsinfluencing skillsstakeholder managementorganizational skillscustomer service skillsself-motivation
Certifications
Bachelor's degree