APL Logistics

Associate Specialist, Procurement

APL Logistics

full-time

Posted on:

Location Type: Hybrid

Location: Pasig City • Philippines

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About the role

  • Study LP and clarify customer requirements
  • Study LP/Manual to understand customer requirements
  • Clarify with LA/sales any issue found in LP
  • Identify the need to manage system profiling
  • Collaborate with other APLL functions/teams whenever there is a need to manage system profiles and/or user access
  • Make clarifications to understand request details
  • Coding and maintaining global master data and customer/system profiles in operation systems according to customer and business requirements
  • manage ACSR, LSS, GFF, and ACSF global master data
  • manage ACSR, LSS, GFF, and ACSF customer related profile
  • ensure data is managed within SLA
  • Managing user access in LSS according to users’ needs
  • handle internal user onboarding
  • handle external user onboarding (customer)
  • manage user access change
  • Global KPI / Report Management
  • Work with operation team and IT to setup Global KPI/Report
  • Setup process for GPA to manage Global KPI/Reports
  • Business Support
  • Maintain GPA user manual for profile administration and user access control
  • Ensure proper documentation of all GPA processes
  • Act as a change management facilitator for implementation of new processes and applications
  • Support customer implementation projects
  • Creation of internal documentation
  • Support training for new and existing users as may be required

Requirements

  • Holder of University Degree in Logistics, English, Business mgmt. or related discipline
  • 3-5 years’ experience in international logistics environment. Experience in Process Improvement and/or other field relevant to APL Logistics is an advantage.
  • Broad and solid understanding of APLL operational activities supporting customer solutions and transactional business, and corresponding IT applications
  • Good command of MS Office applications
  • Well-developed communication skills, excellent command of English language and language relevant to office of domicile, both orally and in writing
  • Passion for service excellence, innovative mindsets
  • Effective organizational & planning skills
  • Ability to quickly assimilate how new or existing applications or functionality may be applied to improve or extend customer services.
  • An analytical, methodical and logical approach to problem solving
  • Strong interpersonal skills within a multi-cultural environment.
  • Ability to prioritize and deliver
  • Strong attention to detail
  • Solution focused on a global perspective
  • Project and Change Management skills
  • Be good at documentation process and creative thinking.
  • Must be open to any shift, which will be assigned based on business requirements.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementsystem profilinguser access managementprocess improvementKPI managementreport managementdocumentationcustomer implementationMS Office
Soft Skills
communication skillsorganizational skillsplanning skillsanalytical skillsproblem solvinginterpersonal skillsattention to detailsolution focusedcreative thinkingservice excellence