Process Associate, GBS Finance Operations, Accounts Receivable
APL Logistics
full-time
Posted on:
Location Type: Hybrid
Location: Pasig City • 🇵🇭 Philippines
Visit company websiteJob Level
JuniorMid-Level
About the role
- Responsible in ensuring all accounts receivables and general accounting are performed in an effective, accurate and efficient manner.
- Adheres to policies and procedures set
- Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved
- Prepares statements of accounts for exception customers accurately within the time frame
- Sorts and emails statement of accounts with appropriate supporting documents, accurately and on a timely basis
- Resolves billings and any AR exceptions with field personnel within the given time frame
- Assists in timely collections from certain customers by providing further assistance to Collections Team.
- Responds to customers and/or customer service’s queries (emails)
- Maintains Deposit accounts statement and balance
- Performs monthly reconciliation to ensure accuracy
- Assists in solving problems
- Assists Team leader in Ad-hoc Reports/Projects. Provides feedback to supervisors on potential process improvements. Ensures strict compliance with financial policies and procedure.
- Prepares weekly & monthly unbilled report for the stakeholders for the resolution of aged shipments not yet invoice.
- Supports in issuing the credit note for NAM region.
- Prepares the AR trend & payment behavior reporting to Regional Finance to ensure the customers payment trends not impacting the KPI.
- Acts as the key person for discussion and communication with the Regional Finance team
Requirements
- Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
- Strong communication and problem solving skills
- Possesses strong analytical skills and accounting knowledge
- Proficient in Microsoft Word, Excel & Outlook, SAP
- Data entry experience required
- Excellent command of English (written & verbal)
- Attention to detail and is able to meet tight deadlines
- Committed, meticulous, team player, excellent communication and negotiation skills
- Able to communicate in a professional and positive manner
- Prior working experience in a shared services center
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivablegeneral accountingmonthly reconciliationdata entryanalytical skillsaccounting knowledgefinancial policies compliancereportingcredit note issuancepayment behavior analysis
Soft skills
communication skillsproblem solvingattention to detailability to meet deadlinesteam playernegotiation skillsprofessional communicationmeticulousnessfeedback provisionprocess improvement
Certifications
DiplomaPost Graduate DiplomaProfessional Degree in Business AdministrationProfessional Degree in Business ManagementProfessional Degree in FinanceProfessional Degree in Accountancy