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IT Support Supervisor
APIVITA SAIT Support Supervisor responsible for deploying and maintaining IT infrastructure at APIVITA. Overseeing IT assets and coordinating with the HQ Digital Workplace and Cybersecurity teams.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Is responsible for the deployment, maintenance, and continuous operation of IT infrastructure across office locations, ensuring system availability, performance, security, and compliance with HQ standards.
- Oversees IT assets, infrastructure lifecycle, and coordination of external vendors and service providers, including maintenance activities for systems, servers, networks, and telecommunications.
- Manages IT suppliers and service partners, including performance monitoring, coordination, and support in service delivery and negotiations.
- Ensures adherence to IT security and cybersecurity policies, acting as the local coordination point for related communications and escalations.
- Supports IT project implementation within the office environment and ensures operational readiness of new systems and services.
- Acts as the local liaison with HQ Digital Workplace and Cybersecurity teams, as well as relevant external authorities, ensuring alignment and timely resolution of IT-related matters.
- Supervises one IT Support Administrator and provides day-to-day coordination of local IT support activities.
Requirements
What you’ll need- BSc degree in Computer Science, Engineering, or a related field
- Minimum 5 years of experience in IT Infrastructure Support
- Proficient level of English and Greek
- Strong knowledge of Microsoft infrastructure and networking technologies
- Experience coordinating IT infrastructure services and external vendors
- Excellent communication, stakeholder management, and problem-solving skills
Benefits
Comp & perks- Private life and health insurance program
- Meal card for our restaurant
- Opportunities for career development in a global changing environment
- Opportunities to participate in cutting-edge training programs
- Company bus for the transportation to and from our premises
- APIVITA's wellBEEing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT Infrastructure SupportNetworking TechnologiesSystem AvailabilityPerformance MonitoringCybersecurity PoliciesIT Project ImplementationIT Asset ManagementService Delivery CoordinationOperational ReadinessIT Support Administration
Soft Skills
Excellent CommunicationStakeholder ManagementProblem-Solving
Certifications
BSc Degree in Computer ScienceBSc Degree in Engineering