Perform sustainment and system maintenance activities by troubleshooting BOBJ issues, documenting issue resolution.
Install, configure, upgrade, and patch BOBJ 4.x/BI platforms across development, testing, and production environments.
Monitor server performance and resource utilization. Collaborate with database administrators to monitor adaptive Job Servers.
Optimize server performance, tune CMS databases, and manage data loads to improve reporting speed.
Migrate reports and objects using Promotion Management (LCM) and manage version control.
Develop and maintain backup, disaster recovery, and contingency plans for the BI environment.
Manage user access, security groups and permissions within the Central Management Console (CMC).
Perform database migrations, upgrades, and data extraction.
Participate in on call support rotation.
Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
Drive continual improvement in systems operations through collaboration with DBA, OS, and Cloud Support teams
Actively engage in root cause analysis, in collaboration with other delivery team members.

Requirements

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
5+ years of working experience with SAP Business Objects Administration. Relevant certifications preferred.
Proficiency in Windows/Linux server environments
Experience with CMS database maintenance (e.g., SQL Server, Oracle, Sybase).
Proficiency in setting up SAP BO security models (Active Directory, LDAP integration).
5+ years in a tier-3 production support position dealing with other functional and technology teams
Strong analytical and critical thinking skills
Strong ownership bias
Deadline and detail-oriented

Benefits

Medical/dental/vision - 100% paid for employees, 50% paid for dependents
Life and disability - 100% paid for employees
401K - 3% contribution, no employee contribution necessary
Education and tuition reimbursement - up to $50K annually
Employee Stock Options Plan
Accident, critical illness, hospital indemnity benefits offered through our providers
Employee Assistance Program
Legal assistance
Paid Time Off - up to 6 weeks per year
Sick Leave - up to 2 weeks per year
Parental Leave - up to 12 weeks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP Business Objects AdministrationWindows server environmentsLinux server environmentsCMS database maintenanceSQL ServerOracleSybaseSAP BO security modelsPromotion Managementdisaster recovery

Soft Skills

analytical skillscritical thinkingownership biasdeadline-orienteddetail-oriented

Certifications

Bachelor of Science in Computer ScienceBachelor of Science in EngineeringBachelor of Science in Applied Sciences