Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
Work within and outside the SAP department to determine best practices for future landscapes;
Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
Drive continual improvement in systems operations through collaboration with both delivery and development teams.
Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
Collaborate with team leaders and team members to review workflow processes and SOPs.
Execute against defined project goals.

Requirements

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24/7 environment
Solid background administering the SAP HANA database
Understanding of SAP security principles
Experience with Red Hat Enterprise Linux and Ansible preferred
Experience with configuration management and automation tools
Experience with Sybase a plus
Experience with SAP Business Objects a plus
Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
Experience working in ITSM tools, ServiceNow preferred
AWS and Azure service usage on commercial or government cloud
Development experience with a high-level language such as python or java a plus
Experience with Sybase ASE a plus
Strong analytical and critical thinking skills
Strong ownership bias
Deadline and detail-oriented

Benefits

Medical/dental/vision - 100% paid for employees, 50% paid for dependents
Life and disability - 100% paid for employees
401K - 3% contribution, no employee contribution necessary
Education and tuition reimbursement - up to $50K annually
Employee Stock Options Plan
Accident, critical illness, hospital indemnity benefits offered through our providers
Employee Assistance Program
Legal assistance
Paid Time Off - up to 6 weeks per year
Sick Leave - up to 2 weeks per year
Parental Leave - up to 12 weeks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP BasisSAP HANARed Hat Enterprise LinuxAnsibleconfiguration managementautomation toolsSAP Business ObjectsITSM toolsAWSAzure

Soft Skills

analytical skillscritical thinkingownership biasdeadline-orienteddetail-oriented

Certifications

Bachelor of Science in Computer ScienceBachelor of Science in EngineeringBachelor of Science in Applied Sciences