Employee Services Generalist

Apex Service Partners

Employee Services (HR) Generalist managing HR operations in the SF Bay Area Market. Supporting onboarding, employee engagement, and compliance initiatives with a focus on teamwork and best practices.

Posted 5/2/2026full-timePleasanton • California • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 per yearWebsite

About the role

Key responsibilities & impact

Provide administrative support to the Human Resources department for multiple locations/entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic HR related inquiries from employees via email and over the phone.
Manage the hiring process for new employees by running background screenings and issuing drug screenings, tracking hiring compliance against anticipated start dates, completing all pre-hire screenings, and ensuring candidates complete all required compliance documents and processes.
Communicate and coordinate start dates, equipment and system access setup, uniform issuance, and completion of new hire paperwork, across multiple companies/locations.
Lead virtual orientation for regional new hire classes, ensuring a top-notch employee experience.
Coordinate and lead Safety initiatives, pairing with site teams, regional teams, and TPA teams to maintain and secure location, fleet, and employee safety initiatives.
Coordinate employee engagement initiatives to support retention efforts within the region, leading training, employee connections, 30/60/90-day feedback sessions and resolving basic employee complaints.
Pair with Director to investigate, report on, and resolve legal, compliance and employee relations issues, as they arise.

Requirements

What you’ll need

3+ years of experience in an HR related role, with emphasis on onboarding/orientation/employee engagement
1-2 years of experience in basic employee conflict resolution processes
Experience in ADP and iCIMS
Experience with employee/customer facilitation, interactions, and correspondence
Strong customer service skills
Experience with employee training and development programs
Excellent verbal and written communication skills
Excellent organizational skills and superior attention to detail
Ability to multi-task, work independently, and maintain confidentiality
Strong computer skills including proficiency with Microsoft Word, Excel, and Outlook

Benefits

Comp & perks

Paid Vacation Plan
401(k) Retirement Plan with company match
Medical, Dental, Vision (For Employee and Eligible Family Members)
Company Life Insurance
Supplemental Life Insurance
Supplemental AD&D
Disability (Short Term and Long Term) Insurance
Critical Illness Insurance
FSA – Flexible Spending Account
Employee Discounts
Career growth opportunity
Employee Referral Bonuses available

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrybackground screeningsdrug screeningshiring complianceemployee trainingemployee engagementconflict resolutionreportingemployee records managementcompliance documentation

Soft Skills

customer servicecommunicationorganizational skillsattention to detailmulti-taskingindependenceconfidentialityleadershipfacilitationproblem-solving