Apex Informatics

Business Analyst

Apex Informatics

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Department of Community Affairs (DCA) is a state organization dedicated to help build strong, vibrant communities.
  • Interpret business needs and operational requirements for grants management and loan servicing and translate into technological solutions to improve efficiency and customer service.
  • Evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions using independent judgment.
  • Initial onsite work followed by hybrid or 100% remote with periodic office meetings; local candidates only.
  • Perform complex administrative duties and statistical, financial, or operational data analysis and reporting to support management decision making.
  • Identify trends, discrepancies, and variances to improve efficiency and effectiveness; partner with other departments, agencies, and vendors.
  • May administer or provide high-level technical and administrative support for projects, grants, contracts, procedures, and specialized functions; assist with orientation and training.

Requirements

  • Gain a thorough understanding of the grants management and loan servicing operation
  • Use activity diagrams, scenarios, business analysis, flowcharts, document analysis, business process descriptions, interviews, and workflow analysis to interpret and document the needs
  • Gather information from multiple sources and critically evaluate it, reconcile conflicts, disseminating high-level information into details and distinguish user requests from their true needs
  • Collaborate proactively with the technology team, program staff, and senior leadership
  • Use standard templates and natural language to develop requirement specifications
  • Deliver work products throughout the project life cycle
  • Ensure the system design as per the needs of the users
  • Work independently
  • Deploy effective project management techniques
  • Work with various databases and spreadsheets
  • Understand funds distribution and payment processing
  • Communicate effectively both verbally and in writing
  • Effectively apply technology to tasks
  • Show attention to detail
  • Analyze and effectively problem solve
  • Bachelor's degree in business or related field AND two to three years of related experience (equivalent combination of education and experience accepted)
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