Client Service Leader – Water/Wastewater

Apex Companies, LLC

Senior leader driving growth in infrastructure services for Apex Companies. Overseeing municipal infrastructure projects and developing key market relationships in Northeast US.

Posted 7/6/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $195,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the growth of Apex’s infrastructure services within your designated local market.
Develop and execute a strategic plan to expand relationships with municipal, utility, and public-sector clients.
Leverage existing client relationships and your market insight to establish Apex as a trusted regional partner.
Collaborate with Divisional and Regional Leadership to align local efforts with Apex’s broader infrastructure strategy.
Serve as a trusted advisor to municipal and utility clients, understanding their infrastructure priorities and funding mechanisms.
Identify and pursue new project opportunities, lead proposal development, and manage interview and negotiation processes.
Drive cross-selling of Apex’s complementary environmental, construction, and compliance services.
Represent Apex at professional associations, technical committees, and industry conferences.
Oversee delivery of municipal infrastructure projects including water and wastewater treatment, distribution/collection systems, stormwater management, transportation or civil engineering.
Ensure technical excellence, quality control, and adherence to scope, schedule, and budget.
Provide technical leadership, mentoring, and QA/QC oversight to project teams.
Manage project performance, including backlog, utilization, and profitability metrics.
Recruit, mentor, and develop engineers, project managers, and technical staff to grow Apex’s local presence.
Foster a collaborative, high-performance culture focused on client satisfaction and technical excellence.

Requirements

What you’ll need

BS or MS Degree in Civil or Environmental Engineering or relevant engineering discipline
15+ years of experience in municipal infrastructure
Registered Professional Engineer preferred in MA, CT, or NH
Demonstrated success in developing new markets, securing key municipal clients, and achieving financial growth targets
Strong record of mentoring, team development, and leading cross-discipline project teams
Demonstrated ability to work effectively with clients in a forward-thinking manner to drive growth and sustained performance through effective leadership
Excellent written and verbal communication skills
Desire to manage and mentor all levels of staff.

Benefits

Comp & perks

Company-subsidized medical and dental.
Company-paid life, short, and long-term disability.
401k match, tuition assistance, and more.
Cross-training and the ability to work on a variety of projects.
Performance-based bonuses or other incentives.
Working with the best and brightest in the industry.
2,000+ employee national firm with 70+ locations across the US.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Civil EngineeringEnvironmental EngineeringProject Performance ManagementQuality Assurance/Quality ControlProposal DevelopmentFinancial Growth Target AchievementInfrastructure Project DeliveryTechnical LeadershipMarket DevelopmentNegotiation Processes

Soft Skills

Excellent Communication SkillsCollaborative Culture BuildingClient Satisfaction FocusMentoring and Team DevelopmentForward-Thinking Leadership

Certifications

BS or MS Degree in Civil or Environmental EngineeringRegistered Professional Engineer in MA, CT, or NH