Microsoft Dynamics Architect

Aperia

Microsoft Dynamics 365 Architect modernizing contact centers for Aperia’s payments and compliance SaaS solutions. Designing integrations, Power Platform applications, and enterprise CRM architecture.

Posted 8/20/2026full-timeRemote • New York, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Dynamics 365 Customer Service and Power Platform development, including strong capabilities in C#, .NET, and Azure integration services. Proven ability to lead technical design, development, and deployment of scalable solutions while mentoring team members and ensuring best practices in DevOps and CI/CD.

Highest-signal resume keywords

Dynamics 365 DevelopmentC#/.NET DevelopmentAzure Integration ServicesPower Platform SolutionsDevOps and CI/CD Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dynamics 365C#.NETJavaScriptTypeScriptPower FxREST APIsDataversePluginsCustom APIs

Soft Skills

Problem-SolvingCommunicationTechnical LeadershipMentoring

Tools & Technologies

Azure DevOpsGitPower AppsPower AutomateLogic Apps

Industry Keywords

Customer EngagementContact Center MigrationEnterprise CRMArchitectureFit-Gap Analysis

Tech Stack

Tools & technologies

AzureJavaScript.NETTypeScript

About the role

Key responsibilities & impact

Lead technical design and development of Dynamics 365 Customer Service/Customer Engagement solutions
Support the Genesys-to-Microsoft contact center migration, including requirements, fit-gap analysis, architecture, development, testing, and deployment
Design solutions for multiple call centers, queues, agents, customer interactions, and business units
Determine when to use standard Dynamics 365 capabilities versus customization or integration
Develop Dynamics 365 plugins, custom APIs, workflows, and client-side customizations
Configure Dataverse, forms, views, business rules, workflows, dashboards, and security
Build Power Apps and Power Automate solutions
Develop C#/.NET plugins, custom APIs, workflows, JavaScript/TypeScript, Power Fx, and PCF controls
Design integrations using REST APIs, Azure Functions, Logic Apps, Service Bus, API Management, and custom connectors
Support data migration, mapping, cleansing, transformation, and validation
Establish Dynamics 365/Power Platform ALM, DevOps, CI/CD, and deployment practices using Azure DevOps and Git
Design secure, scalable, and maintainable solutions and troubleshoot complex production issues
Provide technical leadership, participate in architecture/code reviews, and mentor developers

Requirements

What you’ll need

5+ years of Dynamics 365, Power Platform, or enterprise CRM development experience
Experience leading or contributing to full Dynamics 365 implementations
Strong experience with Dynamics 365 Customer Service/Customer Engagement and Dataverse
Strong development skills in C#, .NET, JavaScript/TypeScript, and Power Fx
Experience with plugins, custom APIs, workflows, client-side customization, Power Apps, and Power Automate
Strong understanding of Azure integration services, REST APIs, security, and enterprise architecture
Experience with Azure DevOps, Git, CI/CD, and Dynamics 365 ALM
Strong troubleshooting, problem-solving, and communication skills

Benefits

Comp & perks

Health insurance
Health savings account
Dental insurance
Vision insurance
401(k) matching
Life insurance
Paid time off
Parental leave
Disability insurance
Childcare assistance
Education reimbursement
Fitness membership
Volunteer time off