Aoop Cloud Solutions

Senior Technical Consultant – Global Projects

Aoop Cloud Solutions

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

ServiceNow

About the role

  • Develop, configure, and customize solutions on the ServiceNow platform, supporting business processes and enterprise automations
  • Work on global projects, collaborating with international stakeholders and teams
  • Build and evolve applications, workflows, and integrations using native ServiceNow capabilities
  • Actively participate in agile ceremonies (planning, refinement, reviews, and retrospectives)
  • Contribute technically to scalable, sustainable solutions aligned with ServiceNow best practices
  • Support technical decision-making, ensuring quality, governance, and adherence to defined standards

Requirements

  • Hands-on experience with the ServiceNow platform
  • Experience working with agile methodologies
  • Advanced English for daily communication in global projects (mandatory)
  • ServiceNow certifications such as CSA and CAD and/or at least one CIS
  • Nice to have: Experience in international projects or working with global clients
  • Knowledge across different ServiceNow modules and solutions
  • Strong communication skills in multicultural environments
  • A proactive, collaborative, and solution-oriented mindset
Benefits
  • Flexible Benefits: Meal and Food Allowance.
  • Health Insurance: SulAmérica Health Plan – 100% company-paid, with no co-payments.
  • Dental Plan: SulAmérica Dental Plan – 100% company-paid.
  • Home Office Allowance.
  • Quality of Life & Well-being: Access to Wellhub (formerly Gympass).
  • 24/7 Digital Healthcare: Telemedicine available every day, at any time.
  • Chronic Care Management: Personalized and multidisciplinary support.
  • Social Support: Access to social workers, legal guidance, and financial counseling.
  • Emotional Health: Mental health check-ups, psychotherapy sessions, and emergency support services.
  • Education & Career Development: Partnerships offering professional development tracks with over 80 courses, including Undergraduate, Postgraduate, Extension, and Specialization programs.
  • Anywhere Office: 100% remote work model.
  • Shark Academy: Our internal learning hub responsible for developing Aoopers, offering continuous training and 100% company-funded certifications.
  • #SharkTeam: Knowledge sharing and collaboration with a team recognized as a market reference.
  • Startup Culture: Fast-paced environment with accelerated professional growth.
  • Aoop Lovers: A gamification program where you can have fun, engage with the team, and redeem your earned points for amazing rewards.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNowagile methodologiesapplication developmentworkflow integrationenterprise automationtechnical decision-makingscalable solutionssustainable solutionsServiceNow modulesServiceNow best practices
Soft skills
strong communication skillscollaborative mindsetsolution-oriented mindsetproactive approachability to work in multicultural environments
Certifications
ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist (CIS)