ServiceNow

• Create and improve interfaces for Workspaces, Portals, and overall platform experience.
• Develop wireframes, prototypes, and flows following ServiceNow native patterns.
• Ensure alignment with the Design System, UI Framework, and platform components.
• Collaborate with the development team to maintain visual and functional consistency.
• Conduct user research, usability testing, and map user journeys.
• Document best practices and internal guidelines.

Tech Lead – UX Specialist, ServiceNow Portals

ServiceNow HAM Consultant

Senior ServiceNow Analyst – ITOM CMDB

Senior ServiceNow Developer