Senior Branch Manager
ANZ
full-time
Posted on:
Location Type: Office
Location: Rockhampton • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Deliver effective customer management, retention and satisfaction advocacy within your business
- Manage FTE & Workforce Planning requirements within Branch
- Role model and support a risk management culture
- Responsible for managing the financial drivers of the Branch
- Achieve customer acquisition, service and retention for product lines and customer segments within your Branch
- Manage Branch Recruitment & Training needs in conjunction with Regional Operations Manager
Requirements
- Proven leadership experience in Insurance, Banking, or Financial Services
- Demonstrated experience in roles requiring growth and retention of a customer base
- Demonstrated experience in creating a highly motivated and focused team
- Demonstrated experience in managing Front Line Compliance Risks
- Completion of Home Lending at Suncorp course (desired)
- Some experience as a Home Lender strong years of experience in managing Lenders as Direct Reports (desired)
Benefits
- health and wellbeing programs
- professional development resources
- equipment for remote work
- work-life balance support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer managementworkforce planningrisk managementfinancial managementcustomer acquisitioncustomer retentionrecruitmenttrainingcompliance risk managementhome lending
Soft skills
leadershipteam motivationcustomer advocacycommunicationorganizational skills
Certifications
Home Lending at Suncorp