Mobile Mortgage Manager

ANZ

Mobile Mortgage Manager supporting customers in home buying journeys at ANZ. Delivering excellent service, building advocacy, and driving new business opportunities with external partners in New Zealand.

Posted 7/2/2026full-timeChristchurch • 🇳🇿 New ZealandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail-level personal lending and credit, with a strong focus on customer engagement and relationship building. Proven ability to ensure compliance with policies and regulatory requirements while driving business development and mentoring peers.

Highest-signal resume keywords

Retail-Level Personal Lending ExperienceCustomer Engagement SkillsBusiness Development CapabilityRelationship Building with External PartnersMentoring and Team Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit AnalysisAffordability AssessmentCompliance with Regulatory RequirementsRisk FrameworksCredit Quality Standards

Soft Skills

Strong Communication SkillsCollaboration SkillsAutonomous Work Ability

Industry Keywords

Home LendingCustomer ExperienceBrand AmbassadorANZ ValuesExternal Partnerships

About the role

Key responsibilities & impact

Support customers through the home buying journey, delivering excellent service and building advocacy.
Collaborate across Personal, Business, and Private Banking to provide a seamless customer experience while role modelling ANZ Values.
Act as a brand ambassador and local home lending expert, including presenting at events and mentoring peers.
Drive new business by building relationships with external partners such as accountants, lawyers, and real estate agents.
Ensure compliance with ANZ policies, risk frameworks, and regulatory requirements, while maintaining strong credit quality standards.

Requirements

What you’ll need

Ability to work autonomously, both on-site and remotely
Strong communication and customer engagement skills
Retail-level personal lending and credit experience
Ability to analyse income and expenses to assess affordability and support credit decisions
Strong collaboration skills across internal teams
Proven business development and relationship-building capability with external partners
Experience mentoring colleagues and supporting team initiatives

Benefits

Comp & perks

access to wellbeing services
discounts on selected products and services from ANZ
flexible working arrangements