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ANZ

Banking Consultant

ANZ

S&S Banking Consultant at Suncorp Bank providing face-to-face and digital customer support. Responsible for account processes and ensuring compliance with banking standards.

Posted 5/21/2026part-timeNoosaville • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide outstanding customer service via Face-to-Face interaction and calls
  • Support customers in Everyday Banking enquiries, account openings, and processes
  • Educate customers on digital banking platforms
  • Ensure compliance with internal policies and legislative requirements

Requirements

What you’ll need
  • Experience in delivering high quality customer experience
  • Comfortable with digital customer service platforms
  • Ability to navigate and troubleshoot common digital banking applications
  • Understanding of digital verification and ID validation systems
  • Proficiency in digital payment technologies
  • Ability to handle and assist with digital banking queries

Benefits

Comp & perks
  • Range of benefits and support resources
  • Health insurance
  • Flexible work arrangements
  • Professional development
  • Support for diverse needs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
digital banking applicationsdigital payment technologiesdigital verification systemsID validation systems
Soft Skills
customer servicecommunicationproblem-solvingcustomer experience