S&S Banking Consultant

ANZ

S&S Banking Consultant at Suncorp Bank focused on customer service and digital empowerment. Delivering sales and support via face-to-face interaction and inbound/outbound calls.

Posted 4/29/2026part-timeKippa Ring • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide outstanding levels of sales and service via Face-to-Face interaction and calls
Deliver customer-obsessed service that drives customer satisfaction
Provide timely and accurate information on Everyday Banking enquiries
Support and educate customers on using digital platforms
Demonstrate ability to exceed customer expectations and improve outcomes
Ensure compliance with internal and external policies

Requirements

What you’ll need

Experience in delivering high quality customer experience
Comfortable with digital customer service platforms
Ability to navigate and troubleshoot digital banking applications
Understanding of digital verification and ID validation systems
Proficiency in digital payment technologies
Ability to handle digital banking queries

Benefits

Comp & perks

A range of benefits and support resources for work-life balance
Tools for remote work support and flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital banking applicationsdigital payment technologiesdigital verification systemsID validation systems

Soft Skills

customer servicecustomer satisfactionproblem-solvingcommunicationcustomer education