Business Analyst
ANZ
full-time
Posted on:
Location Type: Office
Location: Melbourne • Australia
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About the role
- Documenting detailed business requirements, collaborating with stakeholders, operational teams, Technology partners and change teams to understand the and-to-end initiative and translate business requirements into workable, testable technology outcomes.
- Transforming requirements into stories, acceptance criteria, system design etc. – including analysis of existing services, performing field level analysis, defining intra-system mapping and transformation rules and interface specifications.
- Documenting system dependencies, information flow, requirements and constraints.
- Documenting, executing and governance of testing including UAT, BVT, systems and SIT testing; previous exposure to writing and executing test automation will be highly regarded.
- Supporting change and implementation activities to ensure all impacted teams and roles are trained, equipped and ready to absorb and manage the change, verify and validate what is in production.
- Supporting operational and feature readiness; liaise with the vendor to provide ongoing support for the platform as required e.g. problem / incident management.
- Ability to synthesise and Root Cause Analysis log and event information from multiple sources into risk analysis, Incident Management process and test reporting, maintaining traceability.
- Leveraging tools for optimal collaboration and knowledge sharing (Confluence, JIRA, SharePoint etc.).
- Coordinating with cross-functional teams from Business, IT and third-party providers ensuring that changes being introduced into live environment are tested efficiently.
- Identifying and managing risks associated with testing to ensure that impacts are mitigated and do not influence delivery.
Requirements
- Ability to help define and govern the approach to requirements gathering, eliciting business and solution requirements to translate customer needs & business goals into technical specifications, verifying, validating and communicating requirements/business analysis outcomes with stakeholders.
- Ability to draft Test Strategy, Acceptance Criteria and User Stories, and contribute to team estimating.
- Functional experience or expertise in one or more of the following disciplines: Software Development, Technical Business or Solution Analysis, and especially Test Management and Execution, with expertise on testing methodologies, automation, scripting and testing practices.
- Strong stakeholder management skills, collaboration, communication, and presentation skills.
- Display initiative with a demonstrated ability to manage time & priorities in a fast-paced delivery environment, with an ability to effectively prioritise multiple deliverables and determine the best sequencing to maximise outcomes.
- An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do whilst optimising customer journeys and experiences.
- Conversant with Information security principles and controls, and understanding of document services technology platforms will be a bonus.
Benefits
- access to health and wellbeing services
- discounts on selected products and services from ANZ
- flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business requirements analysistest automationUAT testingBVT testingSIT testingrisk analysisincident managementrequirements gatheringtest strategyscripting
Soft Skills
stakeholder managementcollaborationcommunicationpresentation skillstime managementprioritizationinitiativecustomer focuscuriosityproblem-solving