ANZ

Senior Manager, Operational Resilience and Risk

ANZ

full-time

Posted on:

Location Type: Office

Location: Melbourne • Australia

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Job Level

Senior

About the role

  • End to end management / delivery of Operational resilience, CPS230 critical operations and executive insight and analysis in partnership with the accountable Operations Executives, Business Leads
  • Lead the data standards, dependency views of CPS230, current of Material service provider governance and defined OKRs leveraging significant influence into each operations division to ensure alignment
  • Lead the delivery and coordination of end to end insightful views of Operations resilience control health, status of critical operations, risk actions, issues, interventions and timeliness response.
  • Support the GM NFR to inform the Risk committee of progress, key risks, dependencies, change impacts, escalate issues
  • Enhance NFR Management capabilities by actively contributing to continuous improvement initiatives that uplift skills and foster the sharing of knowledge and experience
  • Establish and maintain effective and sustainable relationships with all key stakeholders to optimise delivery success
  • Work with the change and communications specialists to ensure program outputs and outcomes are effectively communicated and considered to effectively optimise the pursuit of its intended benefits and add value
  • Actively manage contracts / agreements in conjunction with procurement guidelines and policies.

Requirements

  • significant relevant experience working in a division or group level insightful and influential executive role, comprising or adjacent to non financial risk management within a Financial Services environment
  • experience working with NFR hub systems, frameworks and processes to achieve pragmatic and meaningful customer outcomes
  • demonstrable senior management skills, with commensurate experience i.e. 10 years in leadership or program and project management within large / complex organisations
  • extensive understanding and experience in initiative delivery and governance principles, methods processes and techniques
  • delivery of outcomes to acceptable time, scope, budget & outcome expectations specifically including developing closure memos and supporting evidence requirements
  • strong results focus, with a continuous improvement skill set
  • creating and maintaining strong relationships with key stakeholders
  • clarifying stakeholder needs and managing expectations to ensure the delivery of effective service
  • identifying and obtaining support or advice required for the planning, coordination and execution of work
  • reporting through agreed reporting lines on progress
  • escalation of issues for resolution and decision making
  • contributing to the sharing of knowledge and information within own function and with business units
  • ensuring procedures and documentation are maintained
  • identifying means of working smarter and streamlining administration tasks.
Benefits
  • access to health and wellbeing services
  • discounts on selected products and services
  • flexible working arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
non financial risk managementNFR hub systemsgovernance principlesprogram managementproject managementinitiative deliverycontinuous improvementcontract managementstakeholder managementreporting
Soft Skills
leadershipinfluential communicationrelationship buildingresults focusexpectation managementproblem solvingknowledge sharingcollaborationadaptabilitystrategic thinking