ANZ

Operational Risk Lead – Business & Private Bank

ANZ

full-time

Posted on:

Location Type: Office

Location: Melbourne • Australia

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Job Level

Senior

About the role

  • Reviewing, challenging, and providing advice on B&BP Division’s operational risk management in line with ANZ’s Non-Financial Risk Framework, including risk assessments for projects and initiatives.
  • Tracking risk profiles, significant operational risks, and treatment plans; escalating issues where timelines or actions are inadequate.
  • Building collaborative relationships with business and risk stakeholders, attending governance forums, and delivering clear, actionable risk opinions.
  • Managing thematic reviews, identifying opportunities to improve risk management maturity, and driving understanding of technology, data, and AI risks across the business.
  • Promoting a strong operational risk culture, providing thought leadership, collaborating with risk teams, and supporting the Head of Operational Risk when needed.
  • Managing functional costs within budget, ensuring compliance with expenditure policies, and delivering cost-effective, value-adding professional services.

Requirements

  • Extensive experience in non-financial risk or audit (open to consider similar experience through business governance & controls/assurance roles)
  • Excellent inter-personal skills, have the courage to ‘speak up’ and deliver difficult messages
  • Demonstrated ability to build strong, open and collaborative working relationships, including communicating with and influencing senior stakeholders as well as negotiate change
  • Superior verbal and written communication skills
  • Demonstrated experience with banking products and financial service distribution channels
  • Strong understanding and experience in non-financial risk frameworks, methodologies, policies and practices
  • Ability to challenge the status quo and bring new approaches to problem solving
  • Experience in data analysis with the ability to synthesise multiple data sources to tell a coherent story / provide practical insight
  • Able to manage priorities and conflicting issues is a professional and risk based manner
  • Proactive and persistent with a continuous improvement mindset
Benefits
  • Access to health and wellbeing services
  • Discounts on selected products and services from ANZ

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
non-financial risk managementrisk assessmentsdata analysisrisk frameworksrisk methodologiesrisk policiesrisk practicesfinancial service distributionoperational risk culturecost management
Soft skills
interpersonal skillscommunication skillscollaborative relationshipsinfluencing senior stakeholdersnegotiationproblem solvingprioritizationprofessionalismproactive mindsetcontinuous improvement