Banking Consultant
ANZ
full-time
Posted on:
Location Type: Office
Location: Alyangula • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Help customers with a seamless banking experience
- Meet each customer’s end-to-end financial needs and goals across transaction activities
- Inform customers on financial solutions available, including digital
- Complete customer transactions and fulfill products as per accreditation level
- Deliver high standard of customer service
- Act as a role model and peer coach
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills.
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer focusadaptabilitymulti-taskingcollaborationcommunicationinterpersonal skillspeer coaching