ANZ

Business Analyst, PACT Program, Talent & Culture

ANZ

full-time

Posted on:

Location Type: Office

Location: Docklands • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

Tech Stack

Tableau

About the role

  • turn people strategy into real, measurable change
  • lead (or contribute to) discovery, process mapping and requirements
  • translate insight from data and stakeholders into clear recommendations
  • partner closely with Talent & Culture, Finance and/or Tech to deliver outcomes that improve employee experience and business performance
  • create and maintain core BA artefacts including process maps, business requirements, user stories/specs, decision and assumption logs
  • build and iterate reporting and dashboards to track progress, outcomes and benefits against target state
  • combine qualitative insights and quantitative data to surface patterns, opportunities and gaps; translate findings into options and recommendations
  • design delivery plans, conduct discovery and facilitation workshops, and keep momentum through tight cadence and visual management
  • improve processes end-to-end: streamline handoffs, clarify roles (RAPID), set controls, and document the future state
  • identify and manage risks, issues and dependencies; escalate with succinct analysis and actions
  • support governance and operating rhythms—status, stage gates, prioritisation—and ensure decisions are auditable

Requirements

  • Demonstrated experience using a range of project management techniques (e.g. RAID, Agile) in cross-functional programs
  • Proven track record in applying enterprise delivery standards and producing high-quality artefacts across project lifecycles
  • Excellent communication skills, including ability to clearly convey information through oral, written, and visual methods, including active listening and presentation skills
  • Proven stakeholder engagement skills and ability to influence areas across a range of stakeholder groups
  • Analytical problem solving and critical thinking to understand problems and root causes and inform solutions which balance value, risk, cost and feasibility
  • Exceptional attention to detail to ensure high levels of accuracy in work outputs, including report writing and the creation of detailed documents.
  • Ability to appreciate difficult problems and work autonomously on tasks with high complexity and clearly represent findings.
  • Proficiency in business analysis tools and documentation standards, using a range of tools (e.g. MS Project, MS Excel, Tableau)
  • Domain knowledge of Talent & Culture programs and Risk Management frameworks (desirable)
  • Experience on enterprise culture and/or organizational transformation programs (desirable)
  • Relevant tertiary qualifications and/or Business Analysis certifications
Benefits
  • access to health and wellbeing services
  • discounts on selected products and services from ANZ
  • flexible working arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project management techniquesAgileRAIDbusiness analysisprocess mappingrequirements gatheringreport writingdata analysisrisk managementstakeholder engagement
Soft skills
communication skillsanalytical problem solvingcritical thinkingattention to detailinfluenceactive listeningpresentation skillsautonomycollaborationfacilitation
Certifications
Business Analysis certifications