Banking Consultant
ANZ
part-time
Posted on:
Location Type: Office
Location: Roma • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide outstanding levels of sales and service supporting customers via Face to Face interaction and inbound & outbound calls.
- Deliver customer obsessed service that drives customer satisfaction and first call resolution.
- Provide timely and accurate information on Everyday Banking enquiries, account openings and processes.
Requirements
- Experience in delivering high quality customer experience.
- Demonstrated ability to use customer and commercial acumen to enhance overall performance across people, customer, and risk measures.
- Effective interpersonal and communication skills (written& verbal).
- Demonstrated ability to work as a supportive team member.
- Committed to self-development and opportunities to increase capability in role.
- Computer literacy and navigation skills.
Benefits
- health insurance
- flexible work arrangements
- professional development opportunities
- tools that enable remote work to support flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer experienceinterpersonal skillscommunication skillsteamworkself-developmentcustomer acumencommercial acumen