Bilingual Legal Services Associate, English/Spanish

AnywhereWorks

Bilingual Legal Services Associate assisting legal clients via phone in English and Spanish. Answering calls, taking messages, and providing ongoing legal support while working remotely.

Posted 6/22/2026full-timeRemote • Arizona, Florida, Idaho, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Answering phone calls as a legal receptionist for our legal clients, in both English and Spanish.
Taking messages for law firms, transferring calls, and recording client information.
Helping attorneys globally care for their clients, allowing them to practice and work Anywhere.
Providing ongoing feedback to our Account Management team regarding legal terminology within our scripting.
Sourcing, creating, and sharing ongoing legal content and resources internally.
You can regularly work a weekly schedule, as it is an essential function of your role.
Based on current business needs, we are looking for associates available to work 40 hours per week between 5:00 a.m. and 5:00 p.m. Pacific Time Monday through Friday, including at least 8 hours on Monday.

Requirements

What you’ll need

A minimum of one year of experience in the legal field is required for this position.
You are able to think quickly on your feet.
An excellent communicator, verbally and in writing, in both English and Spanish.
Passionate about customer service, bringing a warm and upbeat tone to every interaction.
Enthusiastic about learning.
Able to work at a computer for your entire scheduled shift.
A good, empathetic listener with an emphasis on verbal soft skills.
Not afraid of experiments and thinking outside the box.
Comfortable with legal language and sensitive situations.
Passionate about providing an excellent customer experience.

Benefits

Comp & perks

Benefits are available after 60 days of employment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

excellent communicatorempathetic listenercustomer servicequick thinkerenthusiastic about learningwarm and upbeat toneverbal soft skillsability to work under pressureadaptabilityproblem-solving