Take inbound customer calls, capture incoming leads, take orders, and schedule appointments.
Forward messages to clients in a fast-paced environment.
Work from your computer for the duration of your shift.
Regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays.
Participate in an introductory learning and development phase and meet performance expectations.
Requirements
Fluent in reading, writing, and speaking both English & Spanish.
Excellent communicator, verbally and written in both English & Spanish.
Growth mindset and willingness to learn.
Passionate about customer service.
People-focused, friendly, and attentive listener.
Dependable and shows up when expected.
Above-average computer skills, including typing.
Ability to stay calm and efficient under pressure.
Willingness to complete an introductory learning and development phase at satisfactory levels.
Able to work Fridays, Saturdays, and Mondays (minimum 8 hours on Fri & Sat) and commit to 40 hours/week for next 6 months between 5:00 am to 8:00 pm Pacific Time.
Physically located and working in one of the listed U.S. states for the duration of employment.
Must meet the company's system and internet requirements.
Benefits
Benefits are available after 60 days of employment.
Bring Your Own Device policy (must meet system and internet requirements).
Work from the comfort of your own home (remote work).
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
typingcustomer service
Soft skills
excellent communicatorgrowth mindsetwillingness to learnpeople-focusedfriendlyattentive listenerdependablecalm under pressure