Clinical Pharmacist Consultant
SmithRx
Senior Technical Consultant
Anthology Careers
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $115,700 - $173,500 per year
Job Level
Senior
Tech Stack
Azure.NETSQL
About the role
- The Technical Account Manager is the trusted technical business advisor to clients, providing guidance around operations and optimizations of their IT infrastructure regarding Anthology’s products.
- More than a technical point of contact, the Technical Account Manager is a personal advocate working on a client’s behalf to help proactively prevent issues before they arise, as well as escalating and driving the resolution of incidents that do occur.
- Primary responsibilities include: Account Management roles and responsibilities; Developing and fostering strong customer relationships; Identifying and evaluating business processes and assisting in defining accurate and efficient best practices; Meeting specific customer satisfaction goals
- Development roles and responsibilities: Developing T-SQL customizations; Developing custom automations using Workflow technology; Developing custom reports using SSRS or PowerBI
- Additional roles and responsibilities: Troubleshooting technical problems and answering general support questions for our various Anthology products; Maintaining documentations of customizations, integrations, and environment details; Consulting with customers on technical issues and recommending sound solutions; Solving unexpected complex issues to maintain operational efficiency; Providing feedback to the development team on issues pertaining to each product; Performing on-call duties during holidays, nights, and weekends as needed
- The Candidate: Required skills/qualifications: Bachelor’s degree in CIS or related field or equivalent experience; At least 5 years’ experience coding, debugging with Microsoft T-SQL programming; Experience with OData and REST APIs; Demonstrated ability to prioritize and multitask in a deadline driven high pressure environment; Experience with Windows Server, including IIS; Ability to build knowledge and skill in Anthology products; Fluency in written and spoken English; Preferred skills/qualifications: Experience writing reports in SSRS or PowerBI; Ability to develop in C# or VB.NET; Experience working with Azure; Azure Developer Associate certification; Experience managing, coaching, and mentoring customer’s development teams to achieve high performance results
Requirements
- Bachelor’s degree in CIS or related field or equivalent experience
- At least 5 years’ experience coding, debugging with Microsoft T-SQL programming
- Ability to establish relationships and network within an organization to achieve results
- Experience with working with OData and REST APIs
- Demonstrated ability to prioritize and multitask in a deadline driven high pressure environment
- Experience with Windows Server, including IIS
- Ability to build knowledge and skill in Anthology products
- Fluency in written and spoken English
