Application Operations Specialist I

Anthology Careers

IT Applications Support Specialist at Blackboard supporting Microsoft D365 Finance Operations daily, interfacing with finance, accounting, and procurement teams and ensuring issue resolution.

Posted 5/18/2026full-time🇨🇴 ColombiaJuniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Interfacing daily with the Finance, Accounting and Procurement teams in support of Microsoft D365 Finance and Operations (ERP)
Taking ownership of issue resolution and communicating status updates on reported bugs from the business teams
Coordinating between business teams and developers on code-related enhancements, including requirements gathering, testing, and deployment
Designing, building, and implementing system and data configuration enhancements
Supporting data quality maintenance that involves liaising with business teams, data stewards, auditing and reporting on data quality, and making core data or configuration changes as needed
Proactively informing users of best practices to enhance productivity, improve efficiency, and increase general knowledge of Finance Automation applications
Driving and increasing user adoption and ensuring satisfaction, including delivering training and support to users
Staying current with periodic Microsoft D365 Finance Operations releases and leveraging the updates to provide optimized solutions for the business while maintaining cost effectiveness, system stability, and reliability

Requirements

What you’ll need

Bachelor’s degree in Accounting, Computer Science, Business Administration or equivalent work experience
1-2 years of experience in operational support for Microsoft D365 Finance Operations (ERP)
Strong understanding of how automation applications can be leveraged to improve business processes and the bottom line
Expert functional understanding of systems, databases/database terminology
Proficiency in Microsoft Office applications – must be very capable with Excel (performing pivot tables, lookups, etc.)
Clear and articulate oral/written communication skills
Self-motivated to prioritize and execute complex tasks with time-sensitive deadlines
Proven analytical, evaluative, and problem-solving abilities
Strong team and customer service orientation
Fluency in written and spoken English at CEF B2 level or above

Benefits

Comp & perks

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Hard Skills & Tools

Microsoft D365 Finance and Operationsdata configuration enhancementsdata quality maintenancerequirements gatheringtestingdeploymentExcelpivot tableslookupsautomation applications

Soft Skills

oral communicationwritten communicationself-motivatedanalytical skillsevaluative skillsproblem-solvingteam orientationcustomer service orientationprioritizationexecution