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Operations Coordinator
Anthesis GroupOperations Coordinator supporting effective day-to-day running of agency’s operational functions. Working at a global brand communications agency specializing in positive impact and brand development.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination and administration capabilities, with a focus on maintaining accurate project information, budgets, and timelines. Proficient in supporting operational processes and improving workflows within a creative agency or consultancy environment.
Highest-signal resume keywords
Project CoordinationWorkflow ManagementStakeholder ManagementReporting Tools ProficiencyProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project AdministrationBudget ManagementRevenue ForecastingInvoice PreparationOperational Reporting
Soft Skills
Organisational SkillsAttention to DetailProblem-SolvingCommunication SkillsCollaborative Approach
Tools & Technologies
SpreadsheetsBusiness SystemsReporting Tools
Industry Keywords
Creative AgencyConsultancyProfessional ServicesOperational Best PracticesEmployee Engagement
About the role
Key responsibilities & impact- Coordinate project setup and job creation in collaboration with Client Services and Project Finance teams.
- Ensure project information, budgets, timelines, and billing details are accurately maintained within internal systems.
- Support Client Services and Finance teams with project administration and workflow management.
- Maintain project pipeline reporting and assist with revenue forecasting activities.
- Monitor Work in Progress (WIP) reports and support regular project review processes.
- Track project status and ensure key milestones and operational requirements are completed on time.
- Support invoice preparation and billing administration.
- Assist with project audit requirements and compliance processes.
- Support project profitability and utilisation reporting.
- Work with Client Services and Resourcing teams to improve project margins and overall financial performance.
- Identify opportunities for process improvement and support the implementation of operational best practices.
- Raise, manage, and track Purchase Orders (POs) across suppliers and vendors.
- Produce regular operational reports, dashboards, and business performance updates for leadership teams.
- Maintain accurate records across operational systems and databases.
- Document, review, and improve internal processes and workflows.
- Support operational projects and continuous business improvement initiatives.
- Provide support on ad-hoc operational requests and projects across Anthesis.
- Coordinate recruitment activities in partnership with Heads of Department and the People & Development team.
- Manage onboarding and offboarding processes for new starters and leavers.
- Support employee inductions and agency orientation programmes.
- Assist with performance review administration and training coordination.
- Support employee engagement initiatives and activities that contribute to a positive agency culture.
Requirements
What you’ll need- Proven experience in operations, project coordination, project administration, or a similar role.
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Experience supporting project administration, workflows, or business operations.
- Excellent attention to detail and problem-solving abilities.
- Strong communication and stakeholder management skills.
- Confident working with reporting tools, spreadsheets, and business systems.
- Proactive, collaborative, and adaptable approach to work.
- Experience working within a creative agency, consultancy, or professional services environment is desirable.
Benefits
Comp & perks- Work within a highly motivated team in an innovative and rapidly growing global company
- Opportunity to have a direct impact and be a key part of the growth and development of the business and the team
- Competitive salary in line with, experience and skills
- Competitive benefits including flexible working, 25 days holiday and two volunteering days off and the day off for your Birthday!
- Cooperative, supportive and open working atmosphere.