Treasury Management Support Specialist

Anthem Blue Cross and Blue Shield

Treasury Management Support Specialist responsible for customer technical support and servicing commercial relationships. Completing paperwork, troubleshooting calls, and ensuring client satisfaction.

Posted 6/17/2026full-timeOwensboro • Kentucky • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for supporting and servicing commercial relationships
Provide customer technical support and complete new account related documents
Review and prepare paperwork required for account analysis, account reconciliation, ACH direct deposit and debit services, on-line wire transfer, and more
Troubleshoots technical calls and performs research for clients

Requirements

What you’ll need

Develops a thorough knowledge of all treasury management products and services through completion of extensive training
Ensures client satisfaction by responding promptly and positively to customer inquiries and requests
Assists with testing, implementation, and customer rollout for all treasury management products including upgrades and new features

Benefits

Comp & perks

Required high school or GED
Preferred Associate Degree in business, finance, or related field preferred
2 years of relevant experience required
Independence Bank Customer Service Representative Certification within 6 months
Accredited Automated Clearing House Professional (AAP) Preferred
Accredited Payments Risk Professional (APRP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account analysisaccount reconciliationACH direct depositdebit servicesonline wire transfertechnical supporttroubleshootingproduct testingimplementationcustomer rollout

Soft Skills

customer satisfactioncommunicationresponsivenessproblem-solvingresearch