Anthem Blue Cross and Blue Shield

Fraud and Dispute Resolution Analyst

Anthem Blue Cross and Blue Shield

full-time

Posted on:

Location Type: Remote

Location: Kentucky • United States

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About the role

  • Monitor, investigate, and respond to fraudulent activity and disputed transactions
  • Assists locations with response to customer inquiries on questionable transactions
  • Monitors and detects daily transactions for fraudulent activity
  • Assists law enforcement agencies when legal action is necessary or when seeking restitution

Requirements

  • High School or GED required
  • Bachelor's Degree preferred
  • 5 years of investigation and/or fraud experience required
  • Computer experience preferred; experience with Microsoft Word, Excel, and Outlook preferred
Benefits
  • Required 5 Days
  • Health insurance
  • Retirement plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
investigationfraud detectiontransaction monitoring
Soft Skills
customer servicecommunicationproblem-solving