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Senior Product Manager
AnswersNowSenior Product Manager building AI-enhanced care operations for AnswersNow’s virtual ABA therapy platform. Improving workflows, access, billing accuracy, and experiences for families and clinicians.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, focusing on user-facing products within healthcare operations and ABA therapy. Capable of leading cross-functional teams, analyzing operational data, and driving product improvements through iterative processes.
Highest-signal resume keywords
Product ManagementUser-Facing ProductsHealthcare OperationsCross-Functional CommunicationAI-Powered Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Backlog ManagementUser Story DefinitionQualitative ResearchQuantitative ResearchData Analysis
Soft Skills
Stakeholder ManagementProcess ThinkingSystems ThinkingCommunication Skills
Tools & Technologies
Workflow AutomationIntake ToolsAI-Enabled Product Design
Industry Keywords
ABA TherapyInsurance WorkflowsRegulated Service Industries
About the role
Key responsibilities & impact- Reimagine AnswersNow’s products for clients and therapists (BCBAs) with Design, Engineering, Clinical, and other stakeholders
- Develop solutions to product and business pain points
- Manage the product backlog, prioritize features, and make trade-offs based on business objectives
- Identify and solve high-impact user and business problems
- Serve as subject matter expert on clients and the industry
- Lead a pod with Design and Engineering and collaborate with clinical leaders and BCBAs
- Improve the product iteratively and deliver customer value early
- Define product requirements and user stories and translate them with Engineering and Design
- Establish measures of progress and remain accountable for outcomes
- Communicate product updates and progress to senior leadership, customers, and clinicians
- Build expertise in product and client, family, and clinician needs
- Conduct qualitative and quantitative concept and usability research
- Synthesize and share research findings and insights
- Analyze user feedback and platform activity to improve the user experience
Requirements
What you’ll need- 5+ years of experience in product management or a closely related role
- Experience with user-facing products, preferably in a fast-moving environment
- Strong process and systems thinking
- Comfort working in complex operations environments with many edge cases
- Excellent cross-functional communication and stakeholder management skills
- Ability to analyze operational data and use metrics to drive decisions
- Familiarity with AI-powered automation, LLM-based workflows, or AI-enabled product design
- Familiarity with iterations and experimentation
- Experience in healthcare operations, ABA therapy, insurance workflows, or highly regulated service industries
- Exposure to workflow automation, intake tools, or internal tools design
- Legal authorization to work in the United States
Benefits
Comp & perks- $165,000 - $193,000 annual salary
- Bonus opportunity
- Equity
- Flexible hours
- Async-friendly team culture
- Fully remote work
- Work from home
- Trust, autonomy, and respect