RLT Director, Ecosystem Lead – West
Novartis
Director of Revenue Cycle Management
AnswersNow
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $135,000 - $200,000 per year
Job Level
Lead
About the role
- Lead the day-to-day operations and continuous improvement of our revenue cycle.
- Manage internal and outsourced teams responsible for collections.
- Partner closely with Finance, Product, and Clinical Operations.
- Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.
- Own and optimize workflows in Candid, our external RCM platform.
- Manage the patient billing process ensuring a clear, transparent, and family-friendly billing experience.
- Analyze data to uncover operational issues and drive corrective action.
- Report RCM performance and insights to Finance and executive leadership.
- Lead and mentor a small team focused on billing, collections, and denial management.
Requirements
- 6–8 years of progressive experience in healthcare revenue cycle management.
- Demonstrated success improving key RCM metrics (collection rate, AR days, first-pass yield).
- Hands-on experience with EHR, clearinghouse, and billing integrations.
- Proven ability to manage vendors and lead internal or outsourced RCM teams.
- Strong analytical skills with proficiency in Excel, Google Sheets, and Mode or similar BI tools.
Benefits
- Fully remote – work from anywhere in the U.S.
- Flexible hours with an async-friendly team culture
- Opportunity to work with modern tools and shape foundational systems
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue cycle managementclaims submissionpayment postingdenials managementdata analysisbilling integrationsEHRExcelGoogle SheetsBI tools
Soft skills
leadershipmentoringcommunicationcollaborationanalytical skills
