Ansira

Account Manager

Ansira

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Montana, Ohio • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Responsible for scheduling client meetings which includes confirming availability with all parties and providing necessary files, details, and agenda beforehand
  • Take comprehensive notes during each meeting and provide timely recaps with action items
  • Assist with gathering business and project requirements for each project or program
  • Participate in internal and external ideation and brainstorming sessions
  • Collaborate with Project Management and Delivery teams to ensure projects are brought in on time and within budget
  • Own, develop, and update project briefs for new projects
  • Gather assets and feedback from both clients and key stakeholders and share the information with the internal team
  • Review all content, design, and development deliverables for each project
  • Manage organization of multiple repository systems that hold documentation and assets (e.g., SharePoint)
  • Proactively follow up with clients on key milestones and deadlines
  • Work in tandem with internal teams to achieve overall account success and client satisfaction; manage client-related crisis and daily communications
  • Communicate with clients to maintain a clear understanding of client priorities and guide internal teams accordingly
  • Conduct weekly/bi-weekly status meetings with the client
  • Coordinate with all agency departments and understand departmental capabilities
  • Understand the client's business and how Ansira’s work has an impact
  • Manage client budgets and monthly billing procedures; communicate any budget variances to client and close gaps
  • Manage accounts receivable process for past due accounts
  • Escalate red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution

Requirements

  • Bachelor’s Degree
  • 3 + years’ experience working with client accounts in the beverage alcohol vertical in a fast-paced agency environment; prior advertising/marketing related experience with digital, email, and/or database marketing is highly preferred
  • Experience and familiarity working on digital, tech savvy and data driven accounts is required .
  • Must understand the fundamentals of marketing and advertising
  • Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive)
  • Strong organizational skills, including multitasking and time-management
  • Fast paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required ; Solution oriented and resolution focused
  • Ability to work well under stress of short turn-around deadlines
  • Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism, strong written and verbal communication skills
  • Ability to exercise discretion and independent judgment

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdigital marketingemail marketingdatabase marketingbudget managementclient account managementrequirements gatheringcontent reviewdocumentation organizationdata-driven account management
Soft skills
organizational skillsmultitaskingtime managementadaptabilitysolution-orientedresolution focusedprofessional communicationdiscretionindependent judgmentstress management
Certifications
Bachelor's Degree
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