Responsible for scheduling client meetings which includes confirming availability with all parties and providing necessary files, details, and agenda beforehand
Take comprehensive notes during each meeting and provide timely recaps with action items
Assist with gathering business and project requirements for each project or program
Participate in internal and external ideation and brainstorming sessions
Collaborate with Project Management and Delivery teams to ensure projects are brought in on time and within budget
Own, develop, and update project briefs for new projects
Gather assets and feedback from both clients and key stakeholders and share the information with the internal team
Review all content, design, and development deliverables for each project
Manage organization of multiple repository systems that hold documentation and assets (e.g., SharePoint)
Proactively follow up with clients on key milestones and deadlines
Work in tandem with internal teams to achieve overall account success and client satisfaction; manage client-related crisis and daily communications
Communicate with clients to maintain a clear understanding of client priorities and guide internal teams accordingly
Conduct weekly/bi-weekly status meetings with the client
Coordinate with all agency departments and understand departmental capabilities
Understand the client's business and how Ansira’s work has an impact
Manage client budgets and monthly billing procedures; communicate any budget variances to client and close gaps
Manage accounts receivable process for past due accounts
Escalate red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution
Requirements
Bachelor’s Degree
3 + years’ experience working with client accounts in the beverage alcohol vertical in a fast-paced agency environment; prior advertising/marketing related experience with digital, email, and/or database marketing is highly preferred
Experience and familiarity working on digital, tech savvy and data driven accounts is required .
Must understand the fundamentals of marketing and advertising
Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive)
Strong organizational skills, including multitasking and time-management
Fast paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required ; Solution oriented and resolution focused
Ability to work well under stress of short turn-around deadlines
Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism, strong written and verbal communication skills
Ability to exercise discretion and independent judgment
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.